FAQ
Q1: Are you manufacturer or trading company?
A: We are a professional manufacturer over 15 years.We mainly provide
refrigerator, split air conditioner, washing machine ,ice cream freezer, chest freezer,open air cooler, cake showcase and four side glass door showcase.
Q2: what optional accessories can you provide?
A: We can provide optional famous brand compressors, prinit your own brand/logo, R134a or R600a, 110-240v, 50/60Hz, outside or inside condenser, compressor fan, sticker, LED light, white/black/gold color, handles, filter holder, Auto evaporation. 1% free parts.
Q3: Can you provide sample?
A: Yes, we can provide sample but customer should pay cost of sample and freight charge.
Q4: How long delivery time?
A: It depends on your quantity.Generally, it takes 30-35 days after receiving your deposit.
Q5: What are the payment terms?
A: We usually accept payment by L/C, T/T, Western Union, Money Gram, and Paypal.
Q6: Can you do OEM logo?
A: Yes,we can do OEM logo for you for
free. You can provide us logo design.
Q7: How do you ensure the quality products?
A: We are strictly focus on quality control. All goods are 100% inspected before shipping. We do at least 3 tests, including in-coming raw material test, sample test then bulk production.
Q8: This is my first time to import, how can I trust your company and ensure to get the goods if I order from you?
A: We are alibaba legitimate certification company, and we support payment terms like T.T and L/C, Trade Insurance to ensure your safety. Meanwhile we have more than 15 years of exporting history with our customer covering worldwide.
Q9: How about your quality warranty ? And do you supply spare parts?
A: Yes, we provide 1 year warranty, main parts 3 years warranty. and we always provide spare parts.
Q10: How about the after-sales service?
A: We have a big after-sales team, if you have any problems, please tell us directly and we will try our best to solve all of your problems.
Q11: what brands have you cooperated with?
A: A: In Europe , we supply our goods to Schneder, Auchan, Carrefour,BUT,PKM etc.
In USA we supply our goods Black & Decker, Avanti, CE international Walmart,homedepot etc.
In Africa: Nuworld, Assudamal, West Point etc.
In Middle East: Akai, Super General, ELEKTA etc.
In Australia: GVA
In china market, we provide OEM for Haier, KONKA, AUX, MIDEA,MEILING.TCL,LG, SAMSUNG etc.
Contact
We will reply your email or fax within 24 hours
You can call us at any time if there is any question on our production.
If you want to know more information, pls contact us without hesitate.
Audited Supplier 
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